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Microsoft Office Specialist: Outlook 2002

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About This Exam:
This Microsoft Office Specialist exam is performance-based, requiring you to perform a series of tasks using Microsoft Outlook version 2002. Many of the questions in this Microsoft Office Specialist exam require you to complete a series of tasks to create or modify a typical business document.

This exam uses the actual Microsoft Outlook version 2002 program. All menu items, keyboard shortcuts and right-click options will be available to complete the tasks. The help menu, including use of the Office Assistant, is not available in any of the exams.

There is one to three points are possible per question, depending on the number of specified tasks. At the conclusion of an exam your final score is derived by converting the task score to a 1000-point scale. While some questions involve more tasks than others, each question is scored on a total-score basis (i.e.; number correct) rather than on a pass/fail basis. For example, a 20-question exam may have 34 possible points; one point for each task.

Cost: $75
Format: Performance-based
Passing Score: Unknown
Questions: 21-24
Tasks: 49-56
Time Limit: 45-50
Launch Date: 9/16/02

Certification: MOS

301 Moved Permanently

301 Moved Permanently


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Exam Objectives:

Creating and Viewing Messages
  • Display and print messages
  • Compose and send messages to corporate/workgroup and Internet addresses
  • Insert signatures and attachments
  • Customize views

  • Scheduling
  • Add appointments, meetings, and events to the Outlook calendar
  • Apply conditional formats to the Outlook calendar
  • Respond to meeting requests
  • Use categories to manage appointments
  • Print calendars

  • Managing Messages
  • Move messages between folders
  • Search for messages
  • Save messages in alternate file formats
  • Use categories to manage messages
  • Set message options

  • Creating and Managing Contacts
  • Create and edit contacts
  • Organize and sort contacts
  • Link contacts to activities and journal entries

  • Printing Presentations
  • Creating and Managing Tasks and Notes
  • Create and update tasks
  • Modify task organization and Task view
  • Accept, decline, or delegate tasks
  • Create and modify notes
  • Use categories to manage tasks and notes