This exam uses the actual Microsoft Outlook version 2002 program. All menu items, keyboard shortcuts and right-click options will be available to complete the tasks. The help menu, including use of the Office Assistant, is not available in any of the exams.
There is one to three points are possible per question, depending on the number of specified tasks. At the conclusion of an exam your final score is derived by converting the task score to a 1000-point scale.
While some questions involve more tasks than others, each question is scored on a total-score basis (i.e.; number correct) rather than on a pass/fail basis. For example, a 20-question exam may have 34 possible points; one point for each task.