I bought the full version and yet has the SemSim CCNA training course worked as advertised. They guaranteed narration, animation, and 24/7 router simulation for 4 months. None of the features have worked or are working now. I have sent 3 emails for help with the problem only to receive from them a link to the FTP server for downloading the executable, again. There's no telephone number to call on the website for help.
I'm really wondering how many others have had a similar problem that this SemSims online organization fails to acknowledge. Can anyone help me? I cannot pass the CCNA like this.