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Links: Official Exam Site Microsoft Outlook Tutorials Money Saving Tips Intro to Microsoft Certifications About This Exam:
This Microsoft Office Specialist exam is performance-based, requiring you to perform a series of tasks using Microsoft Outlook version 2002. Many of the questions in this Microsoft Office Specialist exam require you to complete a series of tasks to create or modify a typical business document.
This exam uses the actual Microsoft Outlook version 2002 program. All menu items, keyboard shortcuts and right-click options will be available to complete the tasks. The help menu, including use of the Office Assistant, is not available in any of the exams.
There is one to three points are possible per question, depending on the number of specified tasks. At the conclusion of an exam your final score is derived by converting the task score to a 1000-point scale.
While some questions involve more tasks than others, each question is scored on a total-score basis (i.e.; number correct) rather than on a pass/fail basis. For example, a 20-question exam may have 34 possible points; one point for each task.
Compose and send messages to corporate/workgroup and Internet addresses
Insert signatures and attachments
Customize views
Scheduling
Add appointments, meetings, and events to the Outlook calendar
Apply conditional formats to the Outlook calendar
Respond to meeting requests
Use categories to manage appointments
Print calendars
Managing Messages
Move messages between folders
Search for messages
Save messages in alternate file formats
Use categories to manage messages
Set message options
Creating and Managing Contacts
Create and edit contacts
Organize and sort contacts
Link contacts to activities and journal entries
Printing Presentations
Creating and Managing Tasks and Notes
Create and update tasks
Modify task organization and Task view
Accept, decline, or delegate tasks
Create and modify notes
Use categories to manage tasks and notes
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