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This is a rather wide question. I am assuming you mean what steps does the OSI model lead you when troubleshooting a nic.
1. Layer 1, is the NIC installed right, is it getting power? Is the cable connected to the NIC wired properly/ undamaged?
2. Layer 2, does the Nic have a bad duplex/speed setting?
3. Layer 3, Does the NIC have a static IP that isn't part of your network infrastructure, causing it to not be able to communicate with the rest of the network.
I don't know if this answers your question or not? _________________ A+
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