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FAQ/Rules
Rules
Do not post links to braindump or cheat sites.
Do not post ads for your company or web site.
Do not give away, trade, or sell certification books or materials using our forums.
Post in the correct forum.
Do not post your question multiple times.
Be civil to other forum members.
Don't tread on us.

Login and Registration Issues
Why can't I log in?
I did not receive a confirmation email. What gives?
My confirmation email says that I need my parents permission to register!
Why do I need to register at all?
Why do I get logged off automatically?
I've lost my password!
I registered in the past but cannot log in anymore!

Posting Issues
Where are the braindumps?
Part of my post was replaced with #Banned Cheat Site#?
How do I increase my chances of getting a response?
How do I post a topic in a forum?
How do I edit or delete a post?
How do I add a signature to my post?
How do I create a poll?
How do I edit or delete a poll?
Why can't I access a forum?
Why can't I vote in polls?

User Preferences and settings
How do I change my settings?
The times are not correct!
I changed the timezone and the time is still wrong!
My language is not in the list!
How do I show an image below my username?
How do I change my rank?
When I click the email link for a user it asks me to log in.

Formatting and Topic Types
What is BBCode?
Can I use HTML?
What are Smileys?
Can I post Images?
What are Announcements?
What are Sticky topics?
What are Locked topics?
What are all of the older topics locked?

User Levels and Groups
What are Administrators?
What are Moderators?

Printer-Friendly Topic View
What is the :| |: button for? - Cancelling the board's pagination
What are the boxes on top of the printable output? - Range selection
How to print only one message? - Advanced range selection
Why using strange symbols? / More questions?

Private Messaging
I cannot send private messages!
I keep getting unwanted private messages!
I have received a spamming or abusive email from someone on this board!

 

Rules
Do not post links to braindump or cheat sites.
This site is completely against cheating on certification exams and linking to illegal sites or encouraging the use of braindumps will NOT be tolerated.
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Do not post ads for your company or web site.
This is called spamming the forums and you will be immediately, and permanently, banned from the site if you do this. It is extremely rude and makes your company look very bad. This site is funded by advertising and we do not give ads away for free. If you wish to purchase advertising on our site, please contact us.
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Do not give away, trade, or sell certification books or materials using our forums.
First of all, we would like to keep the site alive and avoid legal problems. Second, we respect the right of publishers and authors to earn a good wage for their hard work. Failure to adhere to this rule will result in permanent banishment from the site.
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Post in the correct forum.
When you post in the wrong forum, it creates unnecessary extra work for us. Please read the forum descriptions and post in the correct place. The certification forums are for certification related questions only. If you have a real world technical question, post it in the real world forums.
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Do not post your question multiple times.
Please post your question in only one forum. Posting the same question in multiple forums makes us cranky.
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Be civil to other forum members.
This means no personal attacks on others. One of the things that makes our site better than the rest is the fact that we do not have a bunch of fighting and name-calling in our forums. Spirited discussions are fine, however, we reserve the right to lock a topic if it gets out of control. You also need to recognize that the moderators work very hard for free and should be treated with the respect they deserve.
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Don't tread on us.
Any attempts to breach our security, tamper with the forums, or circumvent our ban control will be prosecuted.
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Login and Registration Issues
Why can't I log in?
Have you registered? Seriously, you must register in order to log in. If you have registered, did you activate your account by clicking on the link in the confirmation email message that we sent you? You must do this to activate your account. If you have activated your account, make sure that you are entering your username and password correctly. They are case sensitive.
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I did not receive a confirmation email. What gives?
Did you provide a valid email address? If so, then our message has either been incorrectly handled by your spam filters or your email server is blocking email from us. You need to supply an email address that is capable of receiving email from us. If you are using Yahoo and other free email services, you will likely find our message in your bulk email or spam box.
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My confirmation email says that I need my parents permission to register!
COPPA support is enabled and you clicked the I am under 13 years old link while registering. If this was done by mistake, then email the board administrator.
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Why do I need to register at all?
Registration will give you access to additional features not available to guest users such as our free practice exams, definable avatar images, private messaging, emailing to fellow users, usergroup subscription, etc. It only takes a few minutes to register so it is recommended you do so.
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Why do I get logged off automatically?
If you do not check the Log me in automatically box when you log in, the board will only keep you logged in for a preset time. This prevents misuse of your account by anyone else. To stay logged in, check the box during login. This is not recommended if you access the board from a shared computer, e.g. library, internet cafe, university cluster, etc.
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I've lost my password!
Don't panic! While your password cannot be retrieved it can be reset. To do this go to the login page and click I've forgotten my password. Follow the instructions and you should be back online in no time.
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I registered in the past but cannot log in anymore!
The most likely reasons for this are: you entered an incorrect username or password (check the email you were sent when you first registered) or the administrator has deleted your account for some reason. If it is the latter case then perhaps you did not post anything? It is usual for boards to periodically remove users who have not posted anything so as to reduce the size of the database. Try registering again and get involved in discussions.
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Posting Issues
Where are the braindumps?
Are you serious? Did you read the rules when you registered? This is an anti-braindump site. We do not tolerate the posting of braindumps or real exam questions because it is unethical and illegal.
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Part of my post was replaced with #Banned Cheat Site#?
This is because you posted a link or the title of a cheat site which is against our rules. We are not a haven for cheaters and they will not be tolerated here. It is certainly possible that you didn't know. However, there are ways of determining who the illegal companies are and it is your responsibility as a consumer to not give your money or recommend that others give their money to criminals. Yes, they are criminals and you are supporting them so you ought to take this very seriously.
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How do I increase my chances of getting a response?
1 - Do not private message me or any of the moderators with your certification or technical questions unless they ask you to. The whole point of a forum is to get help from the community. Messaging me is to assume that I know everything and is a waste of my time.
2 - Post in the correct forum. If you have a technical question that is not certification related, it must go in the Real World forums. If you post in the wrong forum, it makes us cranky and less likely to help you.
3 - Be specific! If you are posting a technical question, provide details such as EXACT error messages, operating systems, etc. We are not mind readers and need all the information you can provide to help.
4 - Make the title of your post descriptive. If you just call it "problem", "help" or something like that, it might get overlooked.
5 - If your post seems to have been ignored, you can bump it once per day using the :bump: emoticon or by typing the word bump.
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How do I post a topic in a forum?
Easy -- click the relevant button on either the forum or topic screens. You may need to register before you can post a message. The facilities available to you are listed at the bottom of the forum and topic screens (the You can post new topics, You can vote in polls, etc. list)
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How do I edit or delete a post?
Unless you are the board admin or forum moderator you can only edit or delete your own posts. You can edit a post (sometimes for only a limited time after it was made) by clicking the edit button for the relevant post. If someone has already replied to the post, you will find a small piece of text output below the post when you return to the topic that lists the number of times you edited it. This will only appear if no one has replied; it also will not appear if moderators or administrators edit the post (they should leave a message saying what they altered and why). Please note that normal users cannot delete a post once someone has replied.
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How do I add a signature to my post?
To add a signature to a post you must first create one; this is done via your profile. Once created you can check the Add Signature box on the posting form to add your signature. You can also add a signature by default to all your posts by checking the appropriate radio box in your profile. You can still prevent a signature being added to individual posts by un-checking the add signature box on the posting form.
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How do I create a poll?
Creating a poll is easy -- when you post a new topic (or edit the first post of a topic, if you have permission) you should see a Add Poll form below the main posting box. If you cannot see this then you probably do not have rights to create polls. You should enter a title for the poll and then at least two options -- to set an option type in the poll question and click the Add option button. You can also set a time limit for the poll, 0 being an infinite amount. There will be a limit to the number of options you can list, which is set by the board administrator
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How do I edit or delete a poll?
As with posts, polls can only be edited by the original poster, a moderator, or board administrator. To edit a poll, click the first post in the topic, which always has the poll associated with it. If no one has cast a vote then users can delete the poll or edit any poll option. However, if people have already placed votes only moderators or administrators can edit or delete it; this is to prevent people rigging polls by changing options mid-way through a poll
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Why can't I access a forum?
Some forums may be limited to certain users or groups. To view, read, post, etc. you may need special authorization which only the forum moderator and board administrator can grant, so you should contact them.
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Why can't I vote in polls?
Only registered users can vote in polls so as to prevent spoofing of results. If you have registered and still cannot vote then you probably do not have appropriate access rights.
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User Preferences and settings
How do I change my settings?
All your settings (if you are registered) are stored in the database. To alter them click the Profile link (generally shown at the top of pages but this may not be the case). This will allow you to change all your settings.
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The times are not correct!
The times are almost certainly correct; however, what you may be seeing are times displayed in a timezone different from the one you are in. If this is the case, you should change your profile setting for the timezone to match your particular area, e.g. London, Paris, New York, Sydney, etc. Please note that changing the timezone, like most settings, can only be done by registered users. So if you are not registered, this is a good time to do so, if you pardon the pun!
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I changed the timezone and the time is still wrong!
If you are sure you have set the timezone correctly and the time is still different, the most likely answer is daylight savings time (or summer time as it is known in the UK and other places). The board is not designed to handle the changeovers between standard and daylight time so during summer months the time may be an hour different from the real local time.
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My language is not in the list!
The most likely reasons for this are either the administrator did not install your language or someone has not translated this board into your language. Try asking the board administrator if they can install the language pack you need or if it does not exist, please feel free to create a new translation. More information can be found at the phpBB Group website (see link at bottom of pages)
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How do I show an image below my username?
There may be two images below a username when viewing posts. The first is an image associated with your rank; generally these take the form of stars or blocks indicating how many posts you have made or your status on the forums. Below this may be a larger image known as an avatar; this is generally unique or personal to each user. It is up to the board administrator to enable avatars and they have a choice over the way in which avatars can be made available. If you are unable to use avatars then this is the decision of the board admin and you should ask them their reasons (we're sure they'll be good!)
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How do I change my rank?
In general you cannot directly change the wording of any rank (ranks appear below your username in topics and on your profile depending on the style used). Most boards use ranks to indicate the number of posts you have made and to identify certain users. For example, moderators and administrators may have a special rank. Please do not abuse the board by posting unnecessarily just to increase your rank -- you will probably find the moderator or administrator will simply lower your post count.
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When I click the email link for a user it asks me to log in.
Sorry, but only registered users can send email to people via the built-in email form (if the admin has enabled this feature). This is to prevent malicious use of the email system by anonymous users.
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Formatting and Topic Types
What is BBCode?
BBCode is a special implementation of HTML. Whether you can use BBCode is determined by the administrator. You can also disable it on a per post basis from the posting form. BBCode itself is similar in style to HTML: tags are enclosed in square braces [ and ] rather than < and > and it offers greater control over what and how something is displayed. For more information on BBCode see the guide which can be accessed from the posting page.
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Can I use HTML?
That depends on whether the administrator allows you to; they have complete control over it. If you are allowed to use it, you will probably find only certain tags work. This is a safety feature to prevent people from abusing the board by using tags which may destroy the layout or cause other problems. If HTML is enabled you can disable it on a per post basis from the posting form.
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What are Smileys?
Smileys, or Emoticons, are small graphical images which can be used to express some feeling using a short code, e.g. :) means happy, :( means sad. The full list of emoticons can be seen via the posting form. Try not to overuse smileys, though, as they can quickly render a post unreadable and a moderator may decide to edit them out or remove the post altogether.
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Can I post Images?
Images can indeed be shown in your posts. However, there is no facility at present for uploading images directly to this board. Therefore you must link to an image stored on a publicly accessible web server, e.g. http://www.some-unknown-place.net/my-picture.gif. You cannot link to pictures stored on your own PC (unless it is a publicly accessible server) nor to images stored behind authentication mechanisms such as Hotmail or Yahoo mailboxes, password-protected sites, etc. To display the image use either the BBCode [img] tag or appropriate HTML (if allowed).
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What are Announcements?
Announcements often contain important information and you should read them as soon as possible. Announcements appear at the top of every page in the forum to which they are posted. Whether or not you can post an announcement depends on the permissions required, which are set by the administrator.
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What are Sticky topics?
Sticky topics appear below any announcements in viewforum and only on the first page. They are often quite important so you should read them where possible. As with announcements the board administrator determines what permissions are required to post sticky topics in each forum.
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What are Locked topics?
Locked topics are set this way by either the forum moderator or board administrator. You cannot reply to locked topics and any poll contained inside is automatically ended. Topics may be locked for many reasons.
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What are all of the older topics locked?
We have locked all topics that have not had activity in the last 30 days. This is done to prevent users from responding to old and irrelevant topics. Please start a new post.
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User Levels and Groups
What are Administrators?
Administrators are people assigned the highest level of control over the entire board. These people can control all facets of board operation which include setting permissions, banning users, creating usergroups or moderators, etc. They also have full moderator capabilities in all the forums. jsprague is the administrator of this site
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What are Moderators?
Moderators are individuals (or groups of individuals) whose job it is to look after the running of the forums from day to day. They have the power to edit or delete posts and lock, unlock, move, delete and split topics in the forum they moderate. Generally moderators are there to prevent people going off-topic or posting abusive or offensive material.
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Printer-Friendly Topic View
What is the :| |: button for? - Cancelling the board's pagination
By clicking on this button you can locally remove the board's fixed pagination for the current topic to help your web browser do the proper pagination for printing (File-Print in the browser's menu) based on actual line spacing, rather than the number of messages per page.
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What are the boxes on top of the printable output? - Range selection
There are two boxes on top of the page and a tape-recorder-like button O_o. They allow to select a range of messages. Note that every message in the printable view has a number. Use those numbers to fill out the boxes on top to set up the first and the last message you want to be printed, and press the O_o button to rewind the topic. Another way to set a range is to put a negative number in the second box, which will mean that you want -n of messages to be printed. For example, 4 7 will output messages 4, 5, 6, 7. However if you enter values 4 -7 in first and second box respectively, messages 4, 5, 6, 7, 8, 9, 10 will be shown after you press the rewind button.
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How to print only one message? - Advanced range selection
First, go to the printable view of the topic by pressing the Printer button in the topic view. Find your message and note the number in front of it. Type that number into the first box in the top left of the printable view. In the second box put value -1 and press the O_o button. This will tell the database to output only one message starting from the given one. Another way of getting this result is by putting the same number in both boxes. Let's say you want to print only the message number 16. Fill out the boxes in the top as such: 16 -1 and press the go button O_o. This will work only if there are at least sixteen messages in the current topic, of course.
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Why using strange symbols? / More questions?
In order to make this mod language-independent I decided it would be easy to use symbols instead of words. If you have a comment or a suggestion concerning my choice of symbols in particular, or other things in general related to this mod, please join the ongoing discussion at phpBB mod support
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Private Messaging
I cannot send private messages!
There are three reasons for this; you are not registered and/or not logged on, the board administrator has disabled private messaging for the entire board, or the board administrator has prevented you individually from sending messages. If it is the latter case you should try asking the administrator why.
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I keep getting unwanted private messages!
In the future we will be adding an ignore list to the private messaging system. For now, though, if you keep receiving unwanted private messages from someone, inform the board administrator -- they have the power to prevent a user from sending private messages at all.
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I have received a spamming or abusive email from someone on this board!
We are sorry to hear that. The email form feature of this board includes safeguards to try to track users who send such posts. You should email the board administrator with a full copy of the email you received and it is very important this include the headers (these list details of the user that sent the email). They can then take action.
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