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CCNA & CCNP
by Headhunter
Aug. 28, 2008 06:31
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The Basics
An operating system is a program that is loaded into the computer on boot up that is responsible for running other applications and provides an interface with which to interact with other programs. This interface can be command line based like DOS or Unix or can include a Graphical User Interface(GUI) such as Windows operating systems.
Operating Systems can be divided into 2 groups: Single-process and multiprocess. Single process operating systems are capable of working on 1 task at a time while a multiprocess OS can work on several processes at once by breaking tasks into threads. There are several terms related to multiprocessing systems that you will need to know as follows:
- Multitasking - This is the ability to work on several different tasks at a time. This is accomplished by switching back and forth between the tasks. There are a few different types of multitasking:
- Task Switching - Allows for multiple applications to be run at the same time. The window that is in the foreground is the active window while the other applications run in the background. Used in Windows 3.0.
- Cooperative Multitasking - Applications can control the system resource until they are finished. When the hourglass is displayed on the screen, you would be unable to perform any tasks until the system had finished the task that it was working on. If a task caused faults or other problems, it would cause the system to become unstable and force a reboot. Used in Windows 3.x.
- Preemptive Multitasking - Applications are allowed to run for a specified period of time depending on how important the application is to the operation of the system(priority basis). This means that even though you may see an hourglass on the screen, you can still launch or use other application at the same time. If a particular task is causing problems or faults, that application can be stopped without the system becoming unstable. Used in Windows 9.x.
- Multiuser - This is similar to multitasking and is the ability for multiple users to access resources at the same time. The OS switches back and forth between users.
- Multiprocessor - Having multiple processors installed in a system such that tasks are divided between them.
Major Windows Components
There are several major components that are essentially the same in most versions of Windows(9x/NT/2000/XP) that you should know how to get to and use.
Windows Explorer is the utility used for file management functions in Windows operating systems. It can be used to move, copy, rename, delete files and browse through the directory. Explorer displays the file structure in a hierarchical tree. The figure below shows the explorer interface.

There are several ways in which explorer can be launched including right clicking "My Computer" and selecting explore or clicking the "Start" button and selecting run and type in "explorer". For the exam, you will need to know how to navigate and use Windows Explorer.
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The "My Computer" icon is located on the desktop and allows you to browse through the file structure and set many of the file and folder properties. When My Computer is opened, you will see a window similar to the one shown below. |

One of the most important parts of My Computer is the folder options that can be accessed from the view menu. Folder options has 3 tabs where various setting can be configured as follows.
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The general tab allows you to configure how folders and files appear. The View tab allows you to set a variety of file and folder options. One of the most common of these is to check the "Show All Files" radio button in order to allow hidden files to be shown. You should be familiar with these settings for the exam.
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The offline files tab allows you to configure the computer to synchronize files on a network. This is mostly used with laptop computers. The File Types tab allows you to control which applications open specific file types. This is otherwise known as associations which can also be controlled by using the WINFILE.EXE program in Windows 9x.
Shortcuts can be created when browsing the file system from the file menu and selecting "new" then "shortcut". They can also be created in Windows Explorer or by right clicking a file and selecting "Create Shortcut" from the drop down menu. New folders can be created in the same manners.
The Windows Control Panel is where most hardware, software and networking settings are configured. The Windows XP control panel is shown below. This is the default "Category View" that is new in Windows XP. Notice in the upper left side there is a link to switch to classic view which is the more familiar version found in previous Windows operating systems. You will need to be familiar with using the control panel for the exam and know the various ways to access them. For example, the Network control panel can also be accessed by clicking on the Network Neighborhood (called "My Network Places" in Windows XP) and selecting "Properties" and the Display control panel can also be access by clicking on the Desktop and selecting "Properties".

The System Properties control panel is one of the key control panels that is used to configure the systems hardware settings. Windows 95/98/2000/XP System Properties contain a portion called "Device Manager" that can be used to update device drivers, modify IRQ and I/O settings and troubleshoot hardware conflicts. A red "X" next to a device denotes that the device is either disabled or is experiencing a conflict. Windows NT did not include a Device Manager which is shown below. Windows NT/2000 system properties are where user and hardware profiles are configured.

Note that you can also get to the System Properties by right clicking on the "My Computer" icon and selecting properties. In Windows 2000 and XP, the Device Manager looks slightly different and can be accessed via the Computer Management Console. Device Manager can be navigated using the arrow keys if the mouse is not working. In the image above, you will also see the Performance tab. This is where file system, virtual memory and graphics settings can be configured.
The desktop is the first "screen" that you see after Windows loads. All of the icons on the desktop are shortcuts to other files and applications. You should be familiar with the Desktop and know that it is actually located in C:\Windows\Desktop for Windows 9x and C:\Documents and Settings\username\Desktop in Windows 2000 and XP. Below the desktop is the taskbar that contains toolbars, the start menu and displays active windows.
If you right click on the Desktop and select Properties, you will bring up the Display Properties for your system as shown below. From here you can customize Windows' colors and appearance, screensavers, screen resolution, default font sizes, and more.

The start menu is the starting point for most tasks that are performed on a Windows computer. The Windows XP default start menu is different than previous versions of Windows and is pictured below. Like many things in XP, the start menu can be switched to classic mode and will appear like previous start menus. In addition to changing the menu, this setting will also put the My Computer, My Network Places, and My Documents icons on your desktop.

You will need to know how to navigate the start menu and which items can be accessed from here. Also make sure that you know how to use the "Run" feature in the start menu and how to bring up a command or DOS prompt from here. In Windows 9x, you would type COMMAND and enter. For Windows NT/2000/XP the command would be CMD.
There are a number of keyboard shortcuts to know:
- CTRL + ESC - Brings up the startmenu which can then be navigated with the arrow keys. Many keyboards have a Windows key that performs the same function.
- ALT + ESC - Cycles through currently open windows.
- ALT + TAB - Displays a menu of open applications that can be cycled through by continuing to hit the tab key.
- SHIFT - Will bypass the autorun feature on a CD.
These are just some of the Windows basics, but there is too much to cover all of it here. You need to make sure that you know your way around Windows and where to find various features, customizations and tools.
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